After the postman woke me up in the morning I opened the package, connected everything, waited the recommended amount of time and nothing. Of course, if a company says “It will be there after 3 working days” what they really mean is “There’s a slight chance that it will be there after 3 working days, but 5 is more likely”. Or is it and I didn’t realize? Installation
#A1 internet speedtest full
Apparently their equipment and network not living up to the full expectation of the customer is not part of the training the shopkeepers receive. What was strange though was the employee’s reaction upon me asking the following question: “What do I do if I am not satisfied with the quality of the product? What do I do if it doesn’t work?” He looked at my as if I was an alien. With that said and the contract in my bag, I left. I was told that I’ll receive a box with everything I need to set up the connection myself within 3 working days. For reasons I’ll explain later, that might not have been the best idea. It happens that I ventured to one of their stores on Saturday to sign the contract. Considerably harder to argue, but still tempting. My first encounter with it was when reading about the networking that is done for the yearly CCC meetings in Germany. Theoretical 150Mb/s using both DSL (which goes to a maximum of about 40Mb/s via telephone cable) augmented by LTE, in the same box, using a technique called Bonding which is also used for servers. I was floored, but after a short time of sulking I was reconsidering my options.Ī1 – a fusion of a mobile phone provider and one of our oldest Internet service providers in Austria – had a tempting offer. Sadly, the helpful operator told me that this is not available at the specified address.
I was excited to order their 125Mb/s package for ~ €31/month. I called UPC since I had a running contract there for the previous apartment. Update: - added new information, updated timeline, added PDFs, added conversations with customer service (German), added table of contents Update: - added new information, updated timeline Update: - added new information, updated timeline, added table Fast forward a bit to the point after I had moved in and was in the process of organizing an Internet connection. After a period of searching I have found an apartment that I liked and that was within my budget.
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